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My Oracle Support

Patch conflicts

My last post was about patching my home databases from 18.3 to 18.5 on Windows, and how I encountered a patch conflict when I tried to patch the JVM. I thought I’d give a little bit of info for anyone who runs into patch conflicts from time to time. It can be stressful especially if unforeseen, or you are in the middle of limited time outage window etc.

So before you jump into applying a patch, a nice little tool you might like to explore is the patch conflict checker on My Oracle Support. You can get it via:

https://support.oracle.com/epmos/faces/PatchConflictCheck

It is straightforward to use, you simply fill in the platform and your current patch inventory details, and then list out the patches you intend to apply.

MOS is driving me crazy…

Why oh why can’t the My Oracle Support (MOS) website actually work like it is meant to?

I have been trying to get set up to use the new companies CSIs and it is driving me crazy. I’m on the “Support IDs and Privileges” page and I either get:

  • No buttons.
  • Some buttons, but not the one I need to request access to the CSIs.
  • A request access button, that doesn’t work.

I get the same random (mis)behavior on the HTML and Flash versions. I checked with another guy in the office and his account is doing the same thing, so it’s not an issue specific to my account. I’ve also tried on IE, Chrome, Firefox and Opera. No luck.

Can we please ditch these versions and have the old APEX version back? It’s wasn’t as pretty, but at least it worked!

How I got access to My Oracle Support (MOS) for US$2.67

Oracle professionals know that the two main sites for information and support on running Oracle products are the Oracle Technology Network (OTN), and My Oracle Support (MOS).