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Total Cost of Ownership (TCO) : The clue is in the name!

When you read the term “Total Cost of Ownership” (TCO), the word “Total” is pretty important!

Here is a paraphrased conversation I had recently…

  • Person: Product X is free!
  • Myself and others: The staff training costs to enable the long term support of product X, are not free though. Added to that, these people still have to support products Y and Z, so you are adding to their workload. You might even have to add people to the existing team, so the TCO may be far from free.
  • Person: But the product is free!

You can see where this is going. :)

My current love/hate relationship with working in IT…

I wrote the following tweet the other day.

I love technology, but hate working in IT. The politics and bullshit drag you down… :( #baddayatwork

— Tim Hall (@oraclebase) February 28, 2013

I’ve been known to say on numerous occasions,

“Sometimes, a bad decision is better than no decision at all!”

I’m currently reading God Emperor of Dune by Frank Herbert and I just read this passage, which is a conversation between Leto (The God Emperor) and an Ixian Ambassador.

Nexus 4 & 7: Android 4.2.2 Updates

Android 4.2.2 dropped a couple of days ago and the updates of my Nexus4 and Nexus7 went without a problem. The reason for this post is to point out something I found amusing about my usage of the Nexus4…

I just attempted to send a text message and noticed my Nexus4 was not connected to my phone network. I don’t think it’s been connected since the update two days ago. When I noticed, I did a search for the phone network, found it and played catch up on a couple of old messages.

What I found amusing is it shows how little I actually need a phone network. I am almost continually in wifi range and most of my communication is via email, twitter and skype, so having no data connection for two days went unnoticed. I’m glad I only pay £8/month. :)

Cheers

Tim…

WordPress 3.5.1 Released…

WordPress 3.5.1 has been released. The changelog and downloads are in the usual places. I’ve just done the auto-upgrade with no problems.

Happy upgrading. :)

Cheers

Tim…

Captain Support and Outlook.com…

This morning I was called because my mom’s email wasn’t working. As usual, no clear explanation of the issue was available. This sounds like a job for Captain Support!  The problem turned out to be Microsoft had switched her from the Hotmail interface to the Outlook.com interface. A quick explanation of the new interface and she bravely decided to stick with it, rather than switching back to the original Hotmail interface. I’m sure Captain Support will be needed a few times in the coming days… :)

Nexus 4 : Broken Back Panel (Final Update)…

Today I received a case for my Nexus 4. I got this case for £2.90 from Amazon along with free delivery. It came with a screen protector and polish cloth. :)

I put some sellotape over the shattered glass on the back, but couldn’t be bothered to tape over all the radiating cracks, since they are not shedding glass shards. I put the phone into the case and I’m now going to try my best to forget that LG (and Google by association) are a bunch of asses over the design of the back panel of this phone.

From a functional perspective, it’s hard to tell the phone apart from the Nexus 7 tablet, so I have no gripes in that respect. My rantings have purely been about the terrible choice of materials for the back panel.

Nexus 4 : Update from LG over broken back panel…

I just got off the phone to LG about this piece of crap Nexus 4 phone. Their response is physical damage is not their responsibility, so I will have to pay for a repair. I suggested that designing a phone that will shatter when it is placed on a room temperature surface (yes, that really has happened to people) constitutes a design flaw and they should repair it for free. After much whining on my part their stance is unchanged at this time. I guess if enough people contact them to complain they will have to take responsibility…. Maybe…

So if you end up getting one of these super-fragile phones, please save yourself a lot of grief and buy a case that covers the back completely. It’s the only way you are going to make it past a week without breaking it.

Nexus 4 : Crappy Design…

I had a HTC Wildfire for 2 years without any problems. Now, 2 days after posting about getting a Nexus 4, the glass on the back panel is broken. I hadn’t even taken off the protective sheets yet.

The design of this back panel is a complete pile of shit! Why would you possible want to put unnecessary glass on a mobile device? It’s asking for trouble. It seems I’m not the only one, as seen here and here.

I’m not sure what to do now. I guess I better contact Google and see how I can get it repaired, or cover my hands in plasters to prevent the little shards of glass it is dropping from slicing my fingers to pieces.

Nexus 4…

I accidentally bought a Nexus 4…

I had been thinking about getting a new phone for some time and the talk of the Nexus 4 peaked my interest. Even so, I’m one of those rare people that prefers a small phone and typically uses a mobile phone as just a phone. I always have a computer and tablet with me, so a smart phone is rarely useful to me.

The accident happened when I checked out the Nexus 4 online and it was sold out. I put my name down to be notified when it came back in stock, just for the hell of it. A couple of weeks later I got an email saying it was now available. Before I knew it I frantically opened a browser and placed an order, for fear it would sell out again. Only after I hit submit did I stop to consider whether I actually need a smartphone…

Happy Holidays

For all those that are in the midst of some form of religious, seasonal or statutory holiday at the moment, I hope it goes well for you. :)

I promised myself I would forget about work for the next couple of weeks and just play with technology, but I’ve already logged in to check the backups etc. What a dope. :)

Wishing you all a happy holiday and a productive new year!

Cheers

Tim…

Snowman