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MOS, Flash, benefit enrollment and purple crayons ...

Nuno's post today coincided with an email I received from Oracle Support, expressing a sentiment similar to that in the email Nuno received from KEH. I won't attempt to post the entire email from Oracle Support, as it's full of pictures and links, but here's the 'thank you for your patience' section:Thank you for your patience during this transition period. We recognize that some customers