Kyle Hailey has been in the industry for a decade and a half and worked with Oracle for over 13 years, having spent time in Support, Porting, Benchmarking, and Kernel Development at Oracle. After creating tools to improve high-end performance monitoring such as direct SGA attach and interactive graphic displays of performance data, he recently made significant contributions to the redesign of the Oracle Enterprise Manager 10g performance pages to be graphically oriented and wait-interface centric. He now works at Embarcadero on their suite of performance tuning and monitoring tools. He is a contributing on Oracle insights : Tales of the Oak Table. Also he is a regular speaker at NoCOUG and HOTSOS conferences.